Shipping, Return, Refund & Cancellation Policy
Website: www.iafm.in
Thank you for choosing IAFM. Please read this policy carefully to understand our practices regarding course/service delivery, refunds, returns, and cancellations.
1. Shipping / Course Delivery Policy
a. Digital Products / Online Courses
- All certificates offered by IAFM are delivered digitally via email, user dashboards, or portals.
- No physical shipment is involved.
- Access credentials or links will be shared within 24–48 business hours of successful payment, unless otherwise stated.
2. Return Policy
Due to the nature of digital content and online learning services:
- Returns are not accepted once the membership or service has been accessed or downloaded.
- Please ensure you review all course details and eligibility before making a purchase.
3. Refund Policy
a. Eligibility for Refund
Refunds will only be considered under the following conditions:
- Duplicate payment made by the user
- Payment made but course access was never provided (subject to verification)
- Cancellation request received before the course access or materials are issued
b. Non-Refundable Situations
a. Refund Processing
- Approved refunds will be processed to the original mode of payment within 7–10 business days.
- To request a refund, contact us at [Insert Contact Email] with your full name, registered email ID, and transaction ID.
4. Cancellation Policy
a. Service Cancellation
- A user may request cancellation before course access or any material is delivered.
- Cancellation requests must be sent via email to [Insert Contact Email] with your transaction details.
b. Cancellation by IAFM
IAFM reserves the right to cancel any registration in case of:
- Ineligibility
- Technical errors
- Misuse of platform or violation of terms
If IAFM cancels a registration, a full refund will be issued within 7–10 business days.
5. Contact Information
If you have any questions about this policy or need help with a refund/cancellation request, please reach out to us:
IAFM
Email: info@iafm.in
Phone: +919818090200
Website: www.iafm.in